UNITS AND COURSES OUTLINES
Business calculations and statistics
COURSE OUTLINE FOR BUSINESS CALCULATIONS AND STATISTICS.
1. Number Operations
Whole numbers, fractions, decimals
Rounding off and approximation
BODMAS rule
2. Percentages, Ratios, and Proportions
Percentage increase/decrease
Ratios in business
Proportional distribution and applications
3. Profit, Loss, and Discounts
Mark-up and margin
Single and successive discounts
Break-even analysis basics
4. Interest and Depreciation
Simple and compound interest
Present and future value
Depreciation (straight line and reducing balance)
5. Hire Purchase and Credit Sales
Components and calculation of hire purchase cost
Instalments, deposits, and balances
6. Wages and Salaries
Time and piece rates
Commissions, bonuses, and allowances
Statutory deductions (NSSF, NHIF, PAYE)
7. Currency and Exchange Rates
Conversion between currencies
Buying and selling rates
Exchange rate gain/loss
8. Measurements and Conversions
Area, volume, length, mass
Metric conversions and business applications
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PART B: Business Statistics
1. Introduction to Statistics
Meaning and importance of statistics
Types: descriptive and inferential
2. Data Collection and Presentation
Primary vs. secondary data
Frequency tables
Data presentation: bar charts, pie charts, line graphs, histograms
3. Measures of Central Tendency
Mean, median, mode
Calculation using raw and grouped data
4. Measures of Dispersion
Range, variance, standard deviation
Quartiles, percentiles, interquartile range
5. Index Numbers
Consumer Price Index (CPI)
Price and quantity index
Construction and interpretation
6. Time Series Analysis
Components of time series: trend, seasonal, cyclical, irregular
Moving averages and trend analysis
7. Probability
Basic concepts and rules
Simple probability calculations
Applications in decision making
8. Correlation and Regression
Scatter diagrams
Pearson’s correlation coefficient
Simple linear regression
Commerce
1. Introduction to Commerce
Definition, nature, and scope
Branches of commerce: trade and aids to trade
Importance of commerce in the economy
2. Trade
Home trade: retail and wholesale
International trade: import, export, and entrepôt trade
Documents used in trade (invoices, delivery notes, etc.)
Terms of trade
3. Aids to Trade
Banking: types of accounts, services offered
Insurance: principles and types
Transport: modes (road, rail, air, sea, pipeline)
Communication: postal and electronic
Warehousing: types and importance
Advertising and marketing
4. Business Units
Sole proprietorship, partnership, limited companies
Public corporations and co-operatives
Formation, merits, and demerits of each
Franchising and joint ventures
5. Office Organization
Types and functions of an office
Office equipment and automation
Centralization and decentralization
6. Channels of Distribution
Meaning and types (direct, indirect)
Role of wholesalers and retailers
Factors influencing choice of distribution channels
7. Money and Banking
Definition and functions of money
Types and characteristics of money
Role of commercial banks and central banks
8. Consumer Protection
Rights and responsibilities of consumers
Government and non-government protection agencies
Consumer-related laws and regulations
9. E-Commerce and Modern Trends
Definition and types of e-commerce
Benefits and challenges of digital commerce
Use of ICT in commerce (mobile money, online marketing)
10. Business Ethics and Social Responsibility
Meaning and importance
Ethical issues1. Introduction to Commerce
Definition, nature, and scope
Branches of commerce: trade and aids to trade
Importance of commerce in the economy
2. Trade
Home trade: retail and wholesale
International trade: import, export, and entrepôt trade
Documents used in trade (invoices, delivery notes, etc.)
Terms of trade
3. Aids to Trade
Banking: types of accounts, services offered
Insurance: principles and types
Transport: modes (road, rail, air, sea, pipeline)
Communication: postal and electronic
Warehousing: types and importance
Advertising and marketing
4. Business Units
Sole proprietorship, partnership, limited companies
Public corporations and co-operatives
Formation, merits, and demerits of each
Franchising and joint ventures
5. Office Organization
Types and functions of an office
Office equipment and automation
Centralization and decentralization
6. Channels of Distribution
Meaning and types (direct, indirect)
Role of wholesalers and retailers
Factors influencing choice of distribution channels
7. Money and Banking
Definition and functions of money
Types and characteristics of money
Role of commercial banks and central banks
8. Consumer Protection
Rights and responsibilities of consumers
Government and non-government protection agencies
Consumer-related laws and regulations
9. E-Commerce and Modern Trends
Definition and types of e-commerce
Benefits and challenges of digital commerce
Use of ICT in commerce (mobile money, online marketing)
10. Business Ethics and Social Responsibility
Meaning and importance
Ethical issues in business (fair trade, sustainability)
Social responsibilities of business to stakeholders in business (fair trade, sustainability)
Social responsibilities of business to stakeholders
ICT
1. Introduction to ICT
DefinitIntroduction to Commerce
Definition, nature, and scope
Branches of commerce: trade and aids to trade
Importance of commerce in the economy
2. Trade
Home trade: retail and wholesale
International trade: import, export, and entrepôt trade
Documents used in trade (invoices, delivery notes, etc.)
Terms of trade
3. Aids to Trade
Banking: types of accounts, services offered
Insurance: principles and types
Transport: modes (road, rail, air, sea, pipeline)
Communication: postal and electronic
Warehousing: types and importance
Advertising and marketing
4. Business Units
Sole proprietorship, partnership, limited companies
Public corporations and co-operatives
Formation, merits, and demerits of each
Franchising and joint ventures
5. Office Organization
Types and functions of an office
Office equipment and automation
Centralization and decentralization
6. Channels of Distribution
Meaning and types (direct, indirect)
Role of wholesalers and retailers
Factors influencing choice of distribution channels
7. Money and Banking
Definition and functions of money
Types and characteristics of money
Role of commercial banks and central banks
8. Consumer Protection
Rights and responsibilities of consumers
Government and non-government protection agencies
Consumer-related laws and regulations
9. E-Commerce and Modern Trends
Definition and types of e-commerce
Benefits and challenges of digital commerce
Use of ICT in commerce (mobile money, online marketing)
10. Business Ethics and Social Responsibility
Meaning and importance
Ethical issues1. Introduction to Commerce
Definition, nature, and scope
Branches of commerce: trade and aids to trade
Importance of commerce in the economy
2. Trade
Home trade: retail and wholesale
International trade: import, export, and entrepôt trade
Documents used in trade (invoices, delivery notes, etc.)
Terms of trade
3. Aids to Trade
Banking: types of accounts, services offered
Insurance: principles and types
Transport: modes (road, rail, air, sea, pipeline)
Communication: postal and electronic
Warehousing: types and importance
Advertising and marketing
4. Business Units
Sole proprietorship, partnership, limited companies
Public corporations and co-operatives
Formation, merits, and demerits of each
Franchising and joint ventures
5. Office Organization
Types and functions of an office
Office equipment and automation
Centralization and decentralization
6. Channels of Distribution
Meaning and types (direct, indirect)
Role of wholesalers and retailers
Factors influencing choice of distribution channels
7. Money and Banking
Definition and functions of money
Types and characteristics of money
Role of commercial banks and central banks
8. Consumer Protection
Rights and responsibilities of consumers
Government and non-government protection agencies
Consumer-related laws and regulations
9. E-Commerce and Modern Trends
Definition and types of e-commerce
Benefits and challenges of digital commerce
Use of ICT in commerce (mobile money, online marketing)
10. Business Ethics and Social Responsibility
Meaning and importance
Ethical issues in business (fair trade, sustainability)
Social responsibilities of business to stakeholders in business (fair trade, sustainability)
Social responsibilities of business to stakeholders
ion and importance of ICT
Components of ICT (hardware, software, peopleware)
ICT in different sectors (education, health, business, government)
2. Computer Hardware
Types of computers (desktop, laptop, servers, etc.)
Input devices (keyboard, mouse, scanner, etc.)
Output devices (monitor, printer, speakers)
Storage devices (HDD, SSD, flash drives)
Central Processing Unit (CPU) functions
3. Computer Software
Types: System software, application software, utility programs
Operating systems: Windows, Linux, macOS
Examples of application software: MS Word, Excel, PowerPoint
4. File Management and Operating Systems
Creating, saving, renaming, copying, moving, and deleting files/folders
Using Windows Explorer or File Manager
Understanding file extensions and storage organization
5. Word Processing (MS Word or similar)
creating, editing, formatting text
Using tables, graphics, headers/footers
Mail merge and printing documents
6. Spreadsheets (MS Excel or similar)
Creating and formatting spreadsheets
Formulas and functions
Charts and graphs
Sorting and filtering data
7. Presentation Software (MS PowerPoint or similar)
Creating and designing slides
Adding text, images, audio, video
Slide transitions and animations
Delivering a presentation
8. Databases (MS Access or similar)
Basic database concepts
Creating tables, forms, queries, and reports
Data entry and retrieval
9. Internet and Email
Internet basics: browsing, search engines, downloads
Creating and managing email accounts
Sending/receiving emails with attachments
Internet safety and ethics
10. ICT and Society
Impact of ICT on society and the workplace
Computer security and cybercrime
Legal and ethical issues in ICT
Emerging technologies (AI, IoT, cloud computing)
Business Plan
1. Introduction to Business Planning
Definition and importance of a business plan
Types of business plans (startup, operational, strategic
Users of a business plan
2. Business Idea Generation
Sources of business ideas
Screening and evaluating business opportunities
Feasibility study (technical, financial, legal, and market feasibility)
3. Executive Summary
Purpose and contents of an executive summary
Tips for writing an effective summary
4. Company Description
Business name and location
Business ownership and legal structure
Vision, mission, and objectives
5. Market Analysis
Industry analysis and trends
Target market and customer profile
Competitor analysis
SWOT analysis
6. Marketing Plan
Marketing objectives
Product/service description
Pricing strategies
Promotion and advertising
Distribution channels
7. Organization and Management
Business structure
Roles and responsibilities of key personnel
Human resource plan
8. Operations Plan
Location and layout
Production or service delivery processes
Suppliers and equipment
Legal and regulatory requirements
9. Financial Plan
Startup capital requirements
Projected income statement
Cash flow forecast
Break-even analysis
Balance sheet projections
10. Business Risk Analysis
Identification of risks (financial, operational, market)
Risk mitigation strategies
11. Implementation and Monitoring
Action plan and timelines
Monitoring and evaluation mechanisms
Key performance indicators (KPIs)
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Financial Accointing
1. Introduction to Accounting
Definition, objectives, and importance of accounting
Types and users of accounting information
Branches of accounting
Accounting cycle
2. Accounting Principles and Concepts
Business entity concept
Going concern
Consistency
Accrual and matching concept
Prudence, materiality, dual aspect, and historical cost
3. Books of Original Entry
Source documents
Journals (Sales, Purchases, Returns Inwards, Returns Outwards)
Cash book (Single, Two, and Three-column cash books)
Petty cash book and imprest system
4. Ledger Accounts
Types of ledgers (General, Debtors, Creditors)
Posting to ledgers
Balancing ledger accounts
5. Trial Balance
Purpose of trial balance
Preparation and correction of errors
Suspense accounts
6. Adjustments and Final Accounts
Accruals and prepayments
Depreciation (straight-line and reducing balance)
Provision for doubtful debts
Closing stock
Preparation of income statement and balance sheet for sole proprietorship
7. Control Accounts
Debtors control account
Creditors control account
Preparation and uses
8. Accounting for Non-Profit Organizations
Receipts and payments account
Income and expenditure account
Balance sheet
9. Accounting for Partnerships
Formation and features of partnerships
Capital and current accounts
Profit and loss appropriation account
Admission, retirement, and dissolution of partnership
10. Incomplete Records and Single Entry
Features and limitations
Conversion into double-entry
Preparation of statements from incomplete records
Warehousing
Week 1: Introduction to Warehousing
Definition and history
Role in the supply chain
Importance of warehousing in logistics
Week 2: Types of Warehouses
Private, public, bonded, government, distribution centers
Smart/automated warehouses
Week 3: Functions of Warehousing
Storage, protection, financing, value addition
Creating time and place utility
Week 4: Warehouse Operations
Receiving and inspecting goods
Storage methods (racking, shelving, pallets)
Picking, packing, and shipping
Week 5: Inventory Management Basics
Types of inventory
Inventory control systems (FIFO, LIFO, JIT, EOQ)
Stocktaking and inventory accuracy
Week 6: Warehouse Layout and Design
Space utilization
Material handling equipment
Safety and ergonomics
Week 7: Technology in Warehousing
Warehouse Management Systems (WMS)
Barcoding and RFID
Automation and robotics
Week 8: Security and Risk Management
Fire safety, theft prevention, insurance
Legal aspects and compliance
Week 9: Performance Metrics and KPIs
Order accuracy
Inventory turnover
Warehouse efficiency indicators
Week 10: Case Studies & Practical Applications
Real-world examples
Warehouse visit (optional)
Final project or assessment
Communication Skill
1. Introduction to Communication
Definition and importance of communication
Elements of communication process
Principles of effective communication
Barriers to effective communication
2. Types of Communication
Verbal and non-verbal communication
Oral communication
Written communication
Visual communication
Electronic communication
3. Listening Skills
Types of listening
Listening barriers
Effective listening techniques
Note-taking methods
4. Oral Communication
Public speaking and presentations
Group discussions and meetings
Interviews and telephone etiquette
Debates and negotiations
5. Written Communication
Characteristics of good writing
Common formats: Letters, memos, emails, reports
Minutes of meetings
Notice, agenda, circulars
6. Non-verbal Communication
Body language (kinesics)
Facial expressions, gestures, posture
Space and distance (proxemics)
Tone and voice modulation
7. Communication in the Workplace
Business communication etiquette
Internal vs. external communication
Customer relations and complaint handling
Communication in teams and organizations
8. Report Writing
Structure and types of reports
Collecting and organizing data
Drafting and revising reports
Use of tables, graphs, and appendices
9. Communication and Technology
Use of email and social media
Online meetings and virtual communication
Information and Communication Technology (ICT) tools
10. Ethics in Communication
Confidentiality
Cultural sensitivity
Accuracy and honesty
Professionalism